Privacy policy

Last Updated: June 18, 2026

Caslen operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Caslen is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences, send notifications related to your account, process purchases, returns, exchanges, create and maintain your account, arrange shipping, facilitate returns and exchanges, enable reviews, and provide a customized shopping experience.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending promotional communications and displaying advertisements for products or services based on your interactions with the Services.

Security and Fraud Prevention

We use your personal information to authenticate accounts, provide a secure shopping experience, detect and investigate fraud, illegal activities, and security incidents, and protect our Services and users.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws, respond to lawful requests, enforce our policies, and protect our legal rights.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify, vendors, and service providers who perform services on our behalf, such as payment processing, analytics, fulfillment, shipping, cloud storage, and customer support.
  • With business and marketing partners for advertising and promotional purposes.
  • When you direct us or consent to sharing information with third parties.
  • With our affiliates and corporate group members.
  • In connection with business transactions, legal obligations, enforcement of policies, or protection of rights and safety.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information submitted through the Services may be transmitted to and shared with Shopify and third parties located in countries outside your residence.

We may also use Shopify enhanced services that utilize information collected from interactions with our store and other Shopify merchants. Shopify is responsible for certain processing activities related to these services.

To learn more, please visit Shopify's Privacy Policy at:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Security and Retention of Your Information

No method of transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Right to Opt-Out of Sale or Sharing for Targeted Advertising
  • Right to Restrict Processing
  • Right to Object to Processing
  • Right to Withdraw Consent

You may exercise applicable rights by contacting us using the information provided below.

We will not discriminate against you for exercising your privacy rights and may require identity verification before processing requests.

Complaints

If you have concerns regarding our handling of your personal information, please contact us. Depending on your location, you may also have the right to submit a complaint to your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required by law, we implement appropriate safeguards, including Standard Contractual Clauses and other approved transfer mechanisms, to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised "Last Updated" date.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise any applicable privacy rights, please contact us:

Store Name: Caslen

Legal Representative: Amanda Putman

Email: admin@caslenn.shop

Phone: +1 (419) 450-4451

Business Address: 2316 County Road 404 Loop, Bartlett Texas 76511, United States

For the purposes of applicable data protection laws, Caslen is the data controller of your personal information.